Team
Our Leadership
All of our leaders become partners, and we foster a highly innovative environment that encourages growth and creativity.
GLAYCON FERREIRA
Founder - CEO (Chief Executive Officer)
MANOEL MALAFAIA
CFO - Chief Financial Officer
BRUNO PROVEDEL
COO - Chief Operating Officer
JUNIOR PASSAMANI
Sales Manager
MAGALI SOUZA
Billing and Finance Manager
ADRIANA LEÃO
Human Resources Manager
TimeLine
2010 - First Contract
Assinamos com orgulho nosso primeiro contrato de serviço com a Formaset , uma empresa especializada em impressão segura, incluindo cartões de crédito. Dado o manuseio de dados altamente sensíveis pela Formaset, seu contrato exigia um nível extraordinário de segurança de informações. Ao longo do contrato, a maturidade de segurança da Formaset melhorou continuamente, marcando uma conquista significativa.
2011 - New Office in Curitiba, PR
Para melhor atender os clientes existentes e expandir nosso alcance, abrimos nosso escritório em Curitiba, PR. Essa mudança nos permitiu estabelecer uma presença sólida na região e expandir nosso mercado.
2013 - CRN Brazil Finalist
A Outview foi reconhecida como finalista na prestigiada Pesquisa de Referência em TI do CRN Brasil , graças ao nosso caso de sucesso em gestão de segurança cibernética com a Formaset , nosso primeiro cliente.
2016 - Joint Venture with Data Center
Lançamos uma joint venture com a XXX Data Center , onde a Outview cuidou dos aspectos comerciais e operacionais enquanto o data center gerenciava a infraestrutura física. Essa colaboração expandiu nossas capacidades de serviço.
2017 - Partnership with Google
We established a strategic partnership with Google, developing Google applications for our clients, marking a significant step in our technological evolution and service offerings.
2018 - Data Center Fire
A major fire broke out at the data center, but thanks to our preventive measures and disaster recovery plans, there was no data loss. This experience taught us valuable lessons, and we emerged stronger than ever.
2019 - ISO 9001 and Prodfor Certification
Outview achieved ISO 9001 certification and Prodfor recognition, affirming the quality and efficiency of our processes and services.
2019 - Cybersecurity Vertical Launched
In response to growing market demand for cybersecurity services, we launched a new business vertical focused on cybersecurity. We partnered with Exito Security, a vulnerability analysis and security solutions provider. This collaboration led to Outview acquiring Exito, adding enhanced security solutions to our portfolio.
2020 - Home Office Transition
Due to the COVID-19 pandemic, Outview transitioned to 100% remote operations. We also assisted clients in smoothly migrating to home office setups, including migrating over 3,000 Medsenior positions to remote work in record time, demonstrating our strategic planning and efficiency in overcoming challenges.
2022 - Outview USA Launch
We expanded internationally, opening our first office in the United States, marking our transition into a global company and broadening our reach into new markets.
2024 - Odoo Partnership
We forged a strategic partnership with Odoo, offering a complete ERP solution to the American market. Additionally, we deepened our collaboration with Microsoft, providing more integrated solutions in our portfolio.
2025 - Business Units and Product Consolidation
We plan to integrate our product sales business units and expand. Outview aims to consolidate its business units for integrated systems and products from other partners, while also launching proprietary innovative solutions developed by our DEV team, reaffirming our commitment to innovation and excellence in IT services.
Transparent Billing
We do not charge for calls or hours worked. Our billing is done per device, ensuring predictability and avoiding surprises on the invoice.
Focus on efficiency
Our mission is to reduce the number of incidents, not increase tickets. We work to minimize the impact on your operation, managing the entire IT infrastructure proactively.
Commitment to the Customer:
Without hidden costs or conflicting interests, our priority is the efficiency and continuity of your business
Certified by ISO 9001
At Outview, our team is always ahead. With a continuous training program that includes our own ISO 9001-certified e-learning platform, we ensure not only that our professionals are prepared, but that our processes demonstrate true maturity. This certification reflects our commitment to excellence and ongoing innovation, allowing us to deliver cutting-edge solutions that meet the latest market demands.
“Work on customers’ technological infrastructure, providing IT management solutions, seeking customer satisfaction and company growth, through a qualified team, compliance with deadlines, applicable requirements and continuous improvement of processes.”
Who Are We?
We are more than a team;
We are united by a vision
Outwiew Way of Being is defined by agility, transparency
and a humanized approach in all our interactions.
Our highly dedicated team seeks to alleviate customer pain
with empathy and understanding at all levels of service. company.
Our focus is to provide the best possible experience in customer
service and service provision, ensuring efficient, practical
and resolute deliveries, through well-structured
and humanized processes.
